We hope that you and your loved ones are safe and well during these challenging times.
Your safety and comfort are our highest priority, and therefore we have adopted hygiene and cleaning guidelines, advocated by WHO and the National Public Health Organization, for both guests and staff.
We make sure that our rooms have been immaculately cleaned before each guest’s arrival.
You can rest assured that any potential touchpoints, such as door and stair handles, and light switches, are being thoroughly disinfected.
When guests arrive, we encourage them to immediately use the hand sanitizer provided at the reception, but also the ones at the guests’ rooms
We have introduced social distancing in reception areas; therefore, the capacity cannot exceed more than 2 people at the same time.
We also ask each guest to keep a minimum of 2m apart from others
When collecting a disinfected room key from our reception, guests will have minimal contact with receptionists, who will be as friendly and helpful as ever, but behind clear screens and wearing face shields and gloves for their own and guests’ protection
Due to Riva Suites’ architectural structure our rooms’ entrances/exits are external and therefore lead to an open space.
We are looking forward to welcoming you this summer,